- The kinds of Personal Information we collect from users and how such Personal Information is collected;
- How we use Personal Information;
- The circumstances under which we disclose Personal Information to third parties;
- How you can access, update or delete any Personal Information we collect about you; and
- The mechanisms we have implemented to protect your Personal Information.
When we use the term "Personal Information" we mean information such as your first/middle initial or name and last name, home address, mobile device number, telephone number, profile, your photograph or audio-visual images of you, your instant-messenger nickname, blog, vlog or any personal website URL, your date of birth, email address, gender, and any other information that would allow someone to identify you or contact you. Personal Information also includes information about your personal preferences, survey responses, and your transactions and interactions with us, if you are or have been a registered user or Subscriber or you have provided this type of information to us. Personal information may also be contained in Postings or other User Generated Content you Post or submit to us or any other user or on our Website or Service. For example, if you are a Registered User or a Subscriber to our Subscription Services in addition to your name and contact information, we may also collect and maintain your billing address, Service selections, your wireless or mobile carrier name and account number, credit card or other payment instrument information, order numbers and your wireless or mobile deviceâ€™s identification and/or your computerâ€™s internet address and website, including any link that may have referred or directed you to our Service (e.g., to our Website from a referring URL).
YOUR PRIVACY RIGHT
If you request information about how to exercise your third party disclosure choices, you must send a request to the following address with a preference on how our response to your request should be sent (email or postal mail). Send an email to the Privacy Administrator at Akazoo.com or you may contact us via postal mail at:
Akazoo â€“ Internetq SA, 340 Kifissias Ave., Neo Psychiko
154 51 Athens, Greece
Attn: Your Privacy Rights
All requests sent via postal mail must be labeled "Your Privacy Rightsâ€ on the envelope or post card and clearly stated on the actual request. For all requests, please include your name and home address. We will not accept requests via the telephone or by facsimile. We are not responsible for notices that are not labeled or sent properly, notices that are illegible or do not have complete information.
To all users of the Website, if you have any questions about this Privacy Statement, please contact our Privacy Administrator at Akazoo.com or:
Akazoo â€“ Internetq SA, 340 Kifissias Ave., Neo Psychiko
154 51 Athens, Greece
Attn: Your Privacy Rights
OUR GENERAL PRIVACY POLICIES
Collection and Use of Personal Information: We collect Personal Information about you when you use our Service, as a user, Registered User and/or Subscriber, whether or not you register, enroll or sign up for particular activities, services, features or functions, participate in promotions, order or purchase goods or services or simply in the course of exchanges of information, transactions and activities (including, but not limited to, Posting) in connection with our Service. We may use your Personal Information to tailor your experience on our Services, serve advertising we think may be of relevance to you, to understand your preferences, and among other things, to provide you with offers we think may be of interest to you. It is your responsibility to give us current, complete, truthful, and accurate information and to keep the Personal Information that you provide us up to date. We cannot and shall not be responsible for any problems or liability that may arise if you do not give us accurate, truthful or complete information or you fail to update the information you give us. You are solely responsible for maintaining the confidentiality of your User ID. Bear in mind when you submit information to us, it does not guarantee that we will permit you to register, subscribe and/or participate in or use any or all of the activities, services, features or functions of our Service.
Opt-Out Procedures. We may post notices, advertising and promotional material on our Website and/or we may contact you by email or text message or otherwise to promote our Services or to send you offers we believe may be of interest to you. You may chose to Opt-out of receiving marketing and promotional emails or text messages or similar electronic messages from us by sending us an email to email@example.com. We may always contact you via email or SMS for administrative or informational purposes, including follow-up messages regarding the administration of your subscription plan, any promotions you have entered or participated in, or offers you have accepted or services you have enrolled in or ordered or other transactions you have initiated in connection with our Service.
Marketing Services and Promotional Opportunities. We may provide our users with the opportunity to register for special promotions, alerts, services, music, video and other news, programming and information delivered via text messaging to your wireless or mobile device. If any of these are included in a sign up, registration or enrolment process, we will disclose that to you at the time you are requested to provide us with your Personal Information and we will advise you that continuing will constitute your consent to receive these from us. Users may be required to register or re-enter or provide additional Personal Information such as a wireless or mobile device number, email address and sometimes your wireless or mobile carrierâ€™s name to participate or take advantage of these Services. Optional information may be requested for specific offers, promotions or services and we may also collect an email address or other information. We caution that most wireless transmissions are not secure and there is a greater risk of an unknown third partyâ€™s interception of messages or a userâ€™s Personal Information when using a wireless or mobile device. In addition, while we make efforts to protect our Website from intrusion and unauthorized access, we cannot and do not guarantee that any of your Internet communications, Postings and/or activities on the World Wide Web, including our Website, are secure or are not subject to interception by third parties.
You understand and hereby acknowledge and agree you will be charged by your wireless or mobile carrier for all messages sent to you or your designated wireless or mobile device(s) and you are responsible for the standard message or other rates and charges that may apply to you. Under no circumstances will we be responsible for any wireless email, text messaging or other charges incurred by you or any other person that has access to your User ID or your wireless or mobile device, device number or email address.
Use of Information. We will not use any Personal Information submitted to us in connection with our Service for any purpose but to provide the Services as you have requested, unless we provide advance notice to you of any other use. We will not share Personal Information we obtain solely in connection with our Service with any non-affiliated parties, unless you Opt-In. However, we will share information with our parent company, subsidiaries and affiliates, as well as our operational service providers that assist in delivering our Services to you.
- Saving your User ID, wireless or mobile device number or other information so you donâ€™t have to re-enter it each time you visit our Website or use our Services;
- Keeping count of your return visits to our Website, advertisersâ€™ or partnersâ€™ sites;
- Accumulating and reporting aggregate, statistical information in connection with our Services and Content; and
- Determining which Services, Content, features and functions users like best.
Although we may track the numbers of users to inform us on how best to update and enhance our Service, Personal Information is not extracted in this process. We use tracking information on an aggregated basis to help us operate, enhance, and improve our Services and display advertising and marketing information. You can choose to have your computer warn you each time a cookie or image tag is being sent or you can choose to turn off all such mechanisms. This is done through your browser. If you turn cookies off, you may not have access to many features and functions of our Service that make your experience more efficient and enjoyable and some of our Services may not function properly.
We also have the right to disclose your Personal Information to third parties for the purpose of administering and maintaining our Services and our operations. These third party specialists that provide support to our Services, Website and Content are our "operational service providersâ€ and we use them to efficiently provide the full range of Content, subscription plans, services, promotions, advertising, downloading, streaming and other features and functions we offer or make available to you. We request that our operational service providers also protect your privacy and not disclose your Personal Information to third party marketers that are not associated with our Services although we are not responsible for their failure to do so. Additionally, these operational service providers are not permitted to use your Personal Information for their own marketing or promotional purposes.
We will make your Personal Information available to non-affiliated third parties in the following limited circumstances:
- When we are compelled to do so by a governmental agency, court or other entity (e.g., to respond to subpoenas, court orders or legal process);
- If in our sole discretion, we believe such disclosure to be necessary or appropriate to investigate or resolve possible problems or inquiries to protect our business and assets, to defend our interests, or to comply with any legal and regulatory obligations; or
- In the event of a bankruptcy, merger, acquisition, transfer of control, joint venture or other business combination involving us.
Security and Protection of Personal Information. We maintain reasonable standards of security and confidentiality. However, for most Internet sites and wireless and mobile communications, it is possible third parties may unlawfully intercept or access transmissions or private communications over an unsecured transmission. We conduct financial transactions via secured transmissions but may not always secure other parts of our Service in the same way. We also limit access to our Services by our own employees to individuals who are authorized for the proper handling of such information and any employee found violating our standards of security and confidentiality will be subject to our disciplinary processes. We request that our operational service providers follow the same policy although we are not responsible for their failure to do so.
Review, Update or Delete Your Personal Information. Generally, you may review, update or delete any of your Personal Information collected by or through our Service, as well as your profile or any other user information you may have entered during the registration and/or subscription process or your participation in our Services or any prior updates you may have given us. You may also correct factual inaccuracies. However, Personal Information that is necessary to check eligibility, such as date of birth or age or wireless or mobile device numbers, may be modified with sufficient verification of the correct information, but cannot be deleted and if you delete or attempt to delete such information, it may result in the suspension of any and all rights you may have to use our Services, your status as a Registered User, Subscriber and/or other aspects of our Service or offers we make available to you. If you have registered for or subscribed to any Services or provided any information as part of an account or profile in connection with our Service, you may review, update or delete your Personal Information and you should go to our Website and follow the instructions there that will explain how you can edit, change, update and, with some exceptions noted, delete your Personal Information.
If you do not understand or are not sure what Personal Information may be collected or used for particular purposes, you should contact our Privacy Administrator via email with a request at firstname.lastname@example.org and be prepared to provide verification of your identity.
Personal Information collected for certain offers and promotions are subject to corporate and regulatory recordkeeping requirements and will not be deleted upon the userâ€™s request. We will not allow direct access to any Personal Information by any person without the Registered Userâ€™s or Subscriberâ€™s User ID or, if applicable, appropriate identification.
We reserve the right to deny, suspend, deactivate, terminate and/or cancel any registration, subscription, status as a Registered User, Subscriber, and/or the use of or access to any or all of our Services and any other services, content, activities, features or functions, if we believe there is a question about the identity of the person trying to use or access any portion of our Service, to use or access any information or to use a User ID. If the burden or expense of providing access to your Personal Information is disproportionate to the risks to your privacy or if the legitimate rights of others would be violated, we may decide not to provide you access to such information. In such cases, we will provide you with an explanation of why access cannot be provided and a contact for further inquiries.
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